Returns We accept returns on almost everything in our catalog. We do not, however, accept returns on special orders not listed on our website, and customized or personalized items, unless received defective. Returns must be made within 30 days of receiving your order. Ship returns to: AmericasChristianBookstore.com, in c/o New Life Book & Gift Shoppe, 69 S. Transit St., Lockport, NY 14094. Please include a copy of your order or the order # in the box. A return authorization is not neccessary. Do not return products COD. COD returns will not be accepted. Once we receive your return in new, saleable condition with all original tags, shrinkwrap, boxes, etc. in place we will credit your credit card or PayPal account for the purchase price of the item. If an item arrives to you defective or damaged return the product to us within 14 days and we will send you a replacement. VBS and Sunday School Returns: All current year Vacation Bible School curriculum is 100% returnable if received in our warehouse by the following dates: Starter kits are returnable if received by July 16th of the current year, or within 30 days, whichever is in your favor. For example, if you purchase a starter kit on Feb. 6th, it is 100% returnable as long as we receive it by July 16th. If you purchase a starter kit on July 2nd, it is 100% returnable if we receive it by August 2nd. All other VBS items, not including starter kits are 100% returnable if received in our warehouse by September 1st of the current year. Quarterly Sunday School Curriculum is 100% returnable if received in our warehouse by the following dates, or 30 days after purchase, whichever is in your favor: Fall quarter- November 1st, Winter quarter- February 1st, Spring quarter- May 1st, Summer quarter- August 1st.   Order Cancellation If you email us or contact us via help ticket immediately we may be able to catch the order before it is processed. Once the order has shipped, however, you will have to return the package back to us and it will be handled as a return. See our return policy above.   Sales Tax We are not required to collect sales tax from you if you are outside of New York State and no sales tax will be added to your order. If you are in NY and you have a tax exempt certificate, please type your tax exempt # in the comments/special instructions section of the checkout process and immediately after placing your order, fax or email us your tax exempt certificate. If you have sent us a tax exempt certificate in the past, you do not have to send it again unless the church name, address, or exempt number have changed. Simply put the tax exempt # and "our tax exempt # is on file" in the comments/special instructions section. Our fax number is (716) 433-1408. Our email is service@americaschristianbookstore.com.   Payment Methods AmericasChristianBookstore.com accepts VISA, MasterCard, Discover, American Express, PayPal, and eChecks through Paypal. At this time we are unable to bill you or put orders on account.   Privacy Policy AmericasChristianBookstore.com never sells, trades, or gives out any customer information to other parties. AmericasChristianBookstore.com does not email unwanted sales information (spam) to our customers. You may receive one email in December pertaining to Vacation Bible School Curriculum if you ordered VBS the previous year. Other than that, when you place an order you will only receive emails pertaining to your order unless you choose to receive our product information emails or quarterly Sunday School reminders.   Your Security All transactions that take place at AmericasChristianBookstore.com are over a secure SSL encrypted server, secured by GeoTrust. All our credit card transactions are processed directly by PayPal. For more information about how PayPal keeps your credit card transactions safe, click here.   Order Discrepancies If there is a problem with your order you must notify us within 2 weeks of delivery. If a product is damaged, an item is missing, or we made some other mistake with your order, email us at service@americaschristianbookstore.com or fill out a help ticket and we'll take care of it for you.   Typos and Misprints We try to be as accurate as possible with the information on AmericasChristianBookstore.com, however, from time to time a price or description may be incorrect. We cannot be held responsible for typos and misprints, however, if made aware of our error we will correct it immediately and if you would like to cancel an order or return products because of incorrect information you may do so. Please see our return policy above for return instructions.   Affiliate Program You will earn $1.00 for every sale that is made through your affiliate link. We pay out every $20.00 earned on the first of every month. The only time you do not get paid is when an order is cancelled or returned. We will mail a check to the name and address registered on your customer account. You may put the affiliate link in an email as long as you don't spam. If you use an image for the link it must be our AmericasChristianBookstore.com logo or another AmericasChristianBookstore.com approved image in an unedited format, except for size. You can change the width and height to fit your needs as long as you change the width and height proportionally. To cancel your affiliation take the link off your website and email us you want to cancel. AmericasChristianBookstore.com reserves the right cancel an affiliate for any reason. To learn more about the affiliate program click here.